Benjamin Steve Richard
Benjamin Steve Richard joined respond.io as a Content Writer in 2023. Holding a Bachelor of Laws degree from the University of London, Benjamin provides invaluable resources on messaging apps for businesses to help them leverage customer conversations successfully.
WhatsApp Auto Reply: How to Set It Up + 18 Message Sample

WhatsApp Auto Reply: How to Set It Up + 18 Message Sample

Are you busy and need to reply to your customers quickly? Here are some common WhatsApp auto reply message samples for your business.

14 Benefits of WhatsApp Business Account + 3 Case Studies

14 Benefits of WhatsApp Business Account + 3 Case Studies

WhatsApp Business allows businesses to connect globally, create a professional profile, and earn trust with a verified badge for better customer engagement.

WhatsApp Broadcast vs Group: A Comparison For Business

WhatsApp Broadcast vs Group: A Comparison For Business

How do you choose between WhatsApp Broadcast vs Group when sending messages to a large group of people? Learn the differences and the use cases for them.

How to Create a WhatsApp Chatbot: 3 Use Cases (+Examples)

How to Create a WhatsApp Chatbot: 3 Use Cases (+Examples)

Explore the benefits of a WhatsApp chatbot for your business and learn how to create one using our detailed guide and practical examples.

Spam Management: Clear Your Inbox Clutter [Aug 2023]

Spam Management: Clear Your Inbox Clutter [Aug 2023]

Is managing spam over instant messaging difficult? Then learn effective spam management strategies that reduce security breaches and improve productivity.

TikTok Business vs Personal Account: Which is Right for You?

TikTok Business vs Personal Account: Which is Right for You?

Learn the differences between TikTok Business vs Personal accounts, including features, advantages, disadvantages and which account best suits your goals.

WhatsApp Appointment Booking: Make Bookings A Breeze

WhatsApp Appointment Booking: Make Bookings A Breeze

Maximize bookings with WhatsApp Appointment Booking: A quick, user-friendly solution for increasing customer engagement and simplifying scheduling.

Lead Capture to Boost Your Opportunities for Conversion [July 2024]

Lead Capture to Boost Your Opportunities for Conversion [July 2024]

Want to increase your lead capture capabilities? With our Conversation-Led Growth Framework, learn how you can capture leads through conversations.

WhatsApp Blast: 3 Easy Steps, Best Practices & Case Studies

WhatsApp Blast: 3 Easy Steps, Best Practices & Case Studies

How to blast WhatsApp messages in 3 steps: tap on the three-dot menu, select "New Broadcast," and choose up to 256 contacts. 2. draft your message 3. send your message

Scale Your Business With TikTok Lead Generation Ads [Dec 2024]

Scale Your Business With TikTok Lead Generation Ads [Dec 2024]

Scale your business and get more customers through TikTok lead generation ads. Lean how you can do this in 3 easy steps with best practices to help you grow

How to Open a TikTok Shop in 5 Easy Steps

How to Open a TikTok Shop in 5 Easy Steps

How to Open a TikTok Shop Step 1: Sign in to the TikTok Seller Center. Step 2: Select the Business Type, Shop Name and Product Category.

Supercharge TikTok Messaging Ads on Respond.io

Supercharge TikTok Messaging Ads on Respond.io

Unleash the potential of TikTok Messaging Ads with respond.io. Never miss out on the opportunity to capture customers, convert leads and retain business.

Instagram Direct Message Link: A How-to Guide to ig.me Link [July 2023]

Instagram Direct Message Link: A How-to Guide to ig.me Link [July 2023]

Want more customers to reach out to you? With an Instagram direct message (ig.me) link, make it easy for your customers to reach out to you with no hassle.

Respond.io Is Malaysia’s Leading AI Driven Omnichannel Marketing Award

Respond.io Is Malaysia’s Leading AI Driven Omnichannel Marketing Award

Respond.io has won Malaysia's Leading AI Driven Omnichannel Marketing Award during MDX 2023 Awards Night, organized by MDEC.

August 2023 Updates: Respond AI, Workflow Improvements, Quick Access to Resources and More

August 2023 Updates: Respond AI, Workflow Improvements, Quick Access to Resources and More

Respond.io has a slew of updates this August, from the new Respond AI for improved conversations to Workflow enhancements for more powerful automation

Respond.io: Best Business Messaging Platform Vendor of 2023

Respond.io: Best Business Messaging Platform Vendor of 2023

Respond.io was named the Best Business Messaging Platform Vendor of 2023 by CXO Insight Middle East during Expand North Star in Dubai

Sales Closing Techniques: How to Close a Sale in 3 Conversations [July 2024]

Sales Closing Techniques: How to Close a Sale in 3 Conversations [July 2024]

Increase your sales by learning how to close a sale in 3 conversations. Learn from sales experts about the best sales closing techniques.

Twilio vs MessageBird vs Respond.io: Which One Wins?

Twilio vs MessageBird vs Respond.io: Which One Wins?

Twilio vs MessageBird vs respond.io, which one is the best messaging software? We unveil the key features, pricing, and value to help you decide.

Auto Reply Message for Business: Enhance the Customer Experience

Auto Reply Message for Business: Enhance the Customer Experience

Use an auto-reply message for business to respond to customers effectively. An automated reply serves customers without wasting productivity.

Best 6 Twilio Alternatives: Comparing Features and Pricing

Best 6 Twilio Alternatives: Comparing Features and Pricing

Top 6 Alternatives to Twilio: 1. Respond.io 2. Wati 3. Telnyx 4. Sinch 5. Bandwidth 6. Bird. Compare features, limitations, pricing, ratings, and reviews.

WhatsApp Hotel: A Guide to WhatsApp Business For Hotels [July 2023]

WhatsApp Hotel: A Guide to WhatsApp Business For Hotels [July 2023]

By using WhatsApp, hotel communication with guests can be taken to the next level. Learn how WhatsApp business for hotels can be a powerful tool.

Instagram DM Sales Script: Convert Followers into Customers

Instagram DM Sales Script: Convert Followers into Customers

Win big and maximize sales with an Instagram DM sales script. Craft persuasive messages that help you overcome objections and convert leads.

Viber Marketing: Drive Growth Through Messaging

Viber Marketing: Drive Growth Through Messaging

Drive growth and review with Viber marketing. Learn how to leverage QR codes, bulk messages and Viber ads to bring in more sales.

How to Schedule WhatsApp Messages: Easy Step-by-Step Guide

How to Schedule WhatsApp Messages: Easy Step-by-Step Guide

Learn how to schedule WhatsApp messages on iPhone, Android, WhatsApp business, WhatsApp web, and WhatsApp API. Check out our step-by-step guide for each platform.

TikTok Ads: Harness TikTok Messaging Ads to Boost Sales

TikTok Ads: Harness TikTok Messaging Ads to Boost Sales

Attract customers, converse and boost your sales through TikTok Messaging Ads. Learn how to create a TikTok ad and the best practices for success

WhatsApp Business API Malaysia: Pricing, Case Studies & FAQs

WhatsApp Business API Malaysia: Pricing, Case Studies & FAQs

Curious about WhatsApp Business API in Malaysia? This blog covers pricing details, how to get started, practical tips, case studies and frequently asked questions.

Business Messaging: A Guide to Messaging for Business [July 2024]

Business Messaging: A Guide to Messaging for Business [July 2024]

Businesses are taking advantage of the growth of instant messaging. Learn what business messaging is and how it can help you and your customers.

Respond 3.0: A User-Centric, Beautiful Leap Forward

Respond 3.0: A User-Centric, Beautiful Leap Forward

Discover Respond 3.0: A redesigned platform that combines intuitive navigation and a sleek, modern aesthetic for the ultimate user experience.

Whatsapp Business Banned Account: Reverse and Avoid It

Whatsapp Business Banned Account: Reverse and Avoid It

Learn how to recover your WhatsApp Business account once it's banned and discover the best practices to avoid getting banned

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