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Automate customer surveys to hit 90%+ in CSAT scores

Gửi khảo sát mà khách hàng có thể trả lời khi họ thuận tiện để thu thập thông tin và cải thiện sự hài lòng của khách hàng

93%
CSAT score
Improve customer satisfaction with actionable insights
60%
More customer loyalty
Boost retention with NPS surveys that unlock key loyalty drivers
100%
Increase in sales
Leverage survey feedback to drive measurable business growth
Hơn 10.000 thương hiệu tin tưởng sử dụng respond.io.
Toyota
McDonalds
British Airways
Radisson Hotel
Subway
Abenson
Roche
Hertz
Decathlon

Actionable feedback, right in your inbox

Bỏ qua email và biểu mẫu cũ — nhận nhiều phản hồi về khảo sát hơn qua trò chuyện

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Actionable feedback, right in your inbox

Bỏ qua email và biểu mẫu cũ — nhận nhiều phản hồi khảo sát hơn qua trò chuyện

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Tìm hiểu thêm

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Tìm hiểu thêm

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Tìm hiểu thêm

3x your business results with Respond.io 🚀