Kevin Wong
Kevin Wong, a Senior Content Writer at respond.io since 2023, holds a Diploma in Mass Communications. His experience spans news journalism, business writing, and a stint as a public relations consultant. His extensive expertise is channeled towards in-depth articles on customer conversations and the business messaging landscape.
Respond.io Recognized as Fast-Moving Company at SME100 Awards

Respond.io Recognized as Fast-Moving Company at SME100 Awards

Respond.io is recognized as one of the recipients of the SME100 2023 Malaysia Awards for Fast Moving Companies.

Conversational Sales: A Quick Guide to Conversational Selling

Conversational Sales: A Quick Guide to Conversational Selling

Gain insight on how Conversational Sales is becoming a game changer, its benefits and challenges of conversational selling.

Telegram Marketing: How-to Guide to Telegram Marketing

Telegram Marketing: How-to Guide to Telegram Marketing

Learn how to leverage Telegram Marketing as a communication for all your marketing needs with the integration of respond.io.

How to Improve Customer Service With 5 Practical Strategies

How to Improve Customer Service With 5 Practical Strategies

Amidst rising customer expectations, businesses should constantly explore how to improve customer service and thus strengthen their competitive advantage.

Respond.io Unveils AI-Powered Solutions at GITEX Global 2023

Respond.io Unveils AI-Powered Solutions at GITEX Global 2023

Respond.io unveiled new AI-powered solutions at GITEX Global 2023, aiming to redefine customer communication and empower businesses in the Middle East.

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