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Automate customer surveys to hit 90%+ in CSAT scores

Invia sondaggi che i clienti possono rispondere quando vogliono per ottenere informazioni e miglioramenti nella soddisfazione del cliente

93%
CSAT score
Improve customer satisfaction with actionable insights
60%
More customer loyalty
Boost retention with NPS surveys that unlock key loyalty drivers
100%
Increase in sales
Leverage survey feedback to drive measurable business growth
Oltre 10k brand si fidano di respond.io
Toyota
McDonalds
British Airways
Radisson Hotel
Subway
Abenson
Roche
Hertz
Decathlon

Actionable feedback, right in your inbox

Salta le email e i moduli tradizionali — ricevi più risposte alle indagini tramite chat

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Actionable feedback, right in your inbox

Salta le email e i moduli tradizionali — ricevi più risposte alle indagini tramite chat.

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Scopri di più.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Scopri di più.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Scopri di più.

3x your business results with Respond.io 🚀