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Question Bot: A How-To Guide to Asking a Question [July 2023]

Question Bot: A How-To Guide to Asking a Question [July 2023]

Want to collect customer information with a question bot? Learn how to ask a question in a Workflow and set up automated data capture.

Away Message for Business: A How-To Guide to Away Messages

Away Message for Business: A How-To Guide to Away Messages

Unable to respond to customers 24/7? Use Away Messages to let them know. Here are four ways you can set up an Away Message for business on respond.io.

Inbound Conversations: Convert Chats into Business Results

Inbound Conversations: Convert Chats into Business Results

All Inbound conversations are opportunities to delight or convert customers. Read this article to learn how you can manage inbound messages with respond.io.

Chat Routing: How to Build a Chat Route to the Right Team

Chat Routing: How to Build a Chat Route to the Right Team

Are you using the correct chat route to handle customer conversations? In this blog, you'll learn the chat routing fundamentals and best strategies.

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