Terms and Conditions

These are the Terms and Conditions governing the use of Respond.io and the Agreement that operates between You (the "User") and Rocketbots Limited (the "Company"). These Terms and Conditions set out the rights and obligations of all users regarding the use of Respond.io and any other related Agreement or legal relationship with the Company.

Your access to and use of Respond.io is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use Respond.io. By accessing or using Respond.io, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, you may not access Respond.io.

Your access to and use of Respond.io is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Respond.io.

Although the entire contractual relationship relating to these Products is entered into solely by the Company and Users, Users acknowledge and agree that, where Respond.io has been provided to them via or in combination with an independent party, that third party may enforce these Terms as a third-party beneficiary.

Respond.io is provided by:

ROCKETBOTS LIMITED

Unit 2406B, 24/F, Low Block, Grand Millennium Plaza,

181 Queen's Road Central, Sheung Wan, Hong Kong

Company contact email: [email protected]


ROCKETBOTS MALAYSIA SDN. BHD.

Level 41, Menara Permata Sapura, Lot 91, Jalan Pinang,

Kuala Lumpur City Office, 50088 Kuala Lumpur, Malaysia

Company contact email: [email protected]

"Respond.io" refers to

  • this website, including its subdomains and any other website through which the Company makes its Service available;
  • applications for mobile, tablet and other smart device systems;
  • the Application Program Interfaces (API);
  • the Service;
  • any applications, sample and content files, source code, scripts, instruction sets or software included as part of the Service, as well as any related documentation;

1. TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section generally apply when using Respond.io. Single or additional conditions of use or access may apply in specific scenarios and, in such cases, are additionally indicated within this document.

By using Respond.io, Users confirm to meet the following requirements:

  • Users represent a Business;
  • Users must be recognized as an adult by applicable law;
  • User has the capacity to enter into this legally binding Agreement;
  • Users aren't located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist-supporting" country;
  • Users aren't listed on any U.S. Government list of prohibited or restricted parties;

1.1 ACCOUNT REGISTRATION

To use the Service Users must register or create a User account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.

Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by Respond.io.

By registering, Users agree to be fully responsible for all activities that occur under their username and password.

Users are required to immediately and unambiguously inform the Company via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.

CONDITIONS FOR ACCOUNT REGISTRATION

Registration of User accounts on Respond.io is subject to the conditions outlined below. By registering, Users agree to meet such conditions.

  • Accounts registered by bots or any other automated methods are not permitted.
  • Unless otherwise specified, each User must register only one account.
  • Unless explicitly permitted, a User account may not be shared with other persons.

ACCOUNT TERMINATION

Users can terminate their account and stop using the Service at any time by doing the following:

  • By using the tools provided for account termination on Respond.io.
  • By directly contacting the Company at the contact details provided in this document.

However, termination of the account will not be possible until the subscription period paid for by the User has expired.

ACCOUNT SUSPENSION AND DELETION

The Company reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of these Terms.

The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.

The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.

1.2 CONTENT PROVIDED BY COMPANY

Unless where otherwise specified or clearly recognizable, all content available on Respond.io is owned or provided by the Company or its licensors.

The Company undertakes its utmost effort to ensure that the content provided on Respond.io infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.

In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are asked to report related complaints using the contact details provided in this document.

ALL RIGHTS RESERVED

The Company holds and reserves all intellectual property rights for any such content.

Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.

In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on Respond.io, nor allow any third party to do so through the User or their device, even without the User's knowledge.

Where explicitly stated on Respond.io, the User may download, copy and/or share some content available through Respond.io for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Company are correctly implemented.

Any applicable statutory limitation or exception to copyright shall stay unaffected.

1.3 CONTENT PROVIDED BY USERS

The Company allows Users to upload, share or provide their own content to Respond.io.

By providing content to Respond.io, Users confirm that they are legally allowed to do so and that they are not infringing any statutory provisions and/or third-party rights.

Further insights regarding acceptable content can be found inside the section of these Terms which detail the acceptable uses.

RIGHTS REGARDING CONTENT PROVIDED BY USERS

Users acknowledge and accept that by providing their own content on Respond.io they grant the Company a non-exclusive, fully paid-up and royalty-free license to process such content solely for the operation and maintenance of Respond.io as contractually required.

To the extent permitted by applicable law, Users waive any moral rights in connection with content they provide to Respond.io.

Users acknowledge, accept and confirm that all content they provide through Respond.io is provided subject to the same general conditions set forth for content on Respond.io.

LIABILITY FOR PROVIDED CONTENT

Users are solely liable for any content they upload, post, share, or provide through Respond.io. Users acknowledge and accept that the Company does not filter or moderate such content.

However, the Company reserves the right to remove, delete, block or rectify such content at its own discretion and to, without prior notice, deny the uploading User access to Respond.io:

  • if any complaint based on such content is received;
  • if a notice of infringement of intellectual property rights is received;
  • upon order of a public authority; or
  • where the Company is made aware that the content, while being accessible via Respond.io, may represent a risk for Users, third parties and/or the availability of the Service.

The removal, deletion, blocking or rectification of content shall not entitle Users that have provided such content or that are liable for it, to any claims for compensation, damages or reimbursement.

Users agree to hold the Company harmless from and against any claim asserted and/or damage suffered due to content they provided to or provided through Respond.io.

CONTENT BACKUPS

Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.

The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.

You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

1.4 ACCESS TO EXTERNAL RESOURCES

Through Respond.io Users may have access to external resources provided by third parties. Users acknowledge and accept that the Company has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

1.5 ACCEPTABLE USE

Respond.io and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of Respond.io and/or the Service violates no applicable law, regulations or third-party rights.

Therefore, the Company reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to Respond.io or the Service, terminating contracts, reporting any misconduct performed through Respond.io or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the following activities:

  • violate laws, regulations and/or these Terms;
  • infringe any third-party rights;
  • considerably impair the Company’s legitimate interests;
  • offend the Company or any third party.

1.6 非洲方案

应答.io让用户有机会获得好处,如果根据他们的建议,任何新用户购买响应时提供的订阅。 o,但须遵守加盟注册过程中规定的条款和条件。

虽然可邀请的人数不受一般限制, 每个用户能够得到的好处或好处的数量可能是有限的。

公司保留随时自行决定结束程序的权利。

1.7 SOFTWARE LICENSE

1. 任何知识产权或工业产权,以及在答复中嵌入或与答复有关的软件或技术应用上的任何其他专有权。 o 由公司和/或其许可人持有。

在用户遵守这些条款的前提下,尽管这些条款有任何不同的规定,但公司只是给予用户一个可撤消的、非排他性的, 不可转让和不可转让的使用软件和/或本处内含在答复范围内和为答复目的的任何其他技术手段的许可证。 o 和所提供的服务。

此许可证不赋予用户任何访问、使用或披露原始源代码的权利。 软件及其相关文件中所载的所有技术、算法和程序都是公司或其许可人的唯一属性。

向用户发放的所有权利和许可证应在协定终止或到期时立即终止。

1.8 API使用条款

用户可以通过应用程序程序接口(API)访问他们与 Respond.io 有关的数据。 任何使用 API,包括通过访问响应的第三方产品/服务使用 API。 o. 受本条款约束,此外, 用户明确理解并同意,公司不承担任何责任,也不应对用户使用API或使用任何第三方产品/服务通过API获取数据所造成的任何损害或损失承担责任。

2. 订阅条款

The fees, duration and conditions applicable to the purchase of such Subscriptions are described below and in the dedicated sections of Respond.io.

Unless specified on the Oder Form, the Subscription Products provided on Respond.io, as part of the Service, are subject to the following terms: 

2.1 免费测试

用户可选择在有限和不可延期的试验期内免费测试Respond.io。 在试用期内,用户可能无法使用Respond.io的某些功能或功能。

《答辩书》将具体说明适用于试验期的其他条件,包括试验期的持续时间。 试用期将自动结束,不能转换成任何付费产品,除非用户积极购买这种付费产品。

该公司随时在没有通知的情况下保留下列权利:㈠ 修改自由审判要约的条款和条件, 或㈡ 取消这种免费试用机会。

2.2 产品

产品的价格、说明或供应情况在《答复》的相应章节中作了概述,可随时随地进行修改。

虽然关于Respond.io的产品在技术上尽可能准确,但在答复中列出。 o 通过任何手段(包括视情况而定的制图材料、图像、颜色), 听说)仅供参考,并不意味着对所购买产品的特性提供担保。

在购买过程中以及在Respond.io的专门章节中将概述所选产品的特点。

2.3 订约人

从选择产品到订购提交书所采取的任何步骤都是采购过程的一部分。 用户必须选择所需的产品并验证他们的购买选择。 在审查了购买选择中显示的信息后,用户可以提交订单来下单。

当用户提交订单时,以下内容适用:

  • 订单的提交决定了合同的订立,因此为用户规定了支付价格的义务。 在订单页上具体说明的税收和可能的进一步费用和开支。
  • 如果购买的产品需要用户主动输入,如提供个人信息或数据。 订单提交要求或特殊愿望,规定用户有义务进行相应的合作。

2.4 PRICES

Users are informed during the purchasing process and before order submission, about any fees, taxes and costs that they will be charged.

Unless specified, Prices are displayed exclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period. The Company will provide Users with reasonable prior notice of any change in Subscription fees.

The continued use of the Service after the Subscription fee change comes into effect shall constitute an agreement to pay the modified Subscription fee amount.

2.5 REFUNDS

Except when required by law, paid Subscription fees are non-refundable. There will be no refunds or credits for partial periods of service, upgrade/downgrade refunds, or refunds for service periods unused.

Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.

2.6 消音器

The Company may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of Respond.io. 

Offers and discounts are always granted at the Company’s sole discretion. Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future.

Depending on the case, discounts or offers shall be valid for a limited time. If an offer or discount is limited by time, the time indications refer to the time zone of the Company, as indicated in the Company’s location details in this document.

Discounts can be based on Coupons. If breach of the conditions applicable to Coupons occurs, the Company can legitimately refuse to fulfill its contractual obligations and expressly reserves the right to take appropriate legal action to protect its rights and interests. Unless otherwise stated, these rules apply to the use of Coupons:

  • Each Coupon is only valid when used in the manner and within the timeframe specified;
  • A Coupon may only be applied, in its entirety, at the actual time of purchase – partial use is not permitted;
  • Unless otherwise stated, single-use Coupons may only be used once per purchase and therefore may only be applied a single time even in cases involving recurring purchases;
  • A Coupon cannot be applied cumulatively;
  • The User is not entitled to any credit/refund/compensation if there is a difference between the value of the Coupon and the redeemed value;

Unless otherwise specified, all discounts shall expire at the end of the first billing period. 

2.7 支付方式

在采购过程中提供了有关接受的付款方法的资料。 有些支付方法只能在附加条件或收费的条件下使用。 在这种情况下,相关信息可在Respond.io专用一节找到。

因此被标记的付款方法由公司直接管理。 在这种情况下,公司收集和储存处理付款和履行与付款有关的任何法律义务所需的数据。 用户可以阅读Respond.io的隐私政策来更多地了解数据处理和用户对其数据的权利。

其他付款方式——如果有的话——由第三方服务独立提供。 在这种情况下,应予答复。 o 没有收集付款信息——例如信用卡的详细信息——但只在付款成功完成后收到相关第三方提供者的通知。

如果通过现有方法付款失败,公司无义务履行定购单。 因未能或拒绝付款而可能产生的任何费用或费用应由用户承担。

2.8 定期报告

订阅可以让用户在规定的时间内连续或定期收到产品。 除非订单表中另有说明,已支付的订阅从公司收到付款之日开始。

该服务或该服务的某些部分只有在付费订阅后才能使用。 您将事先以经常和定期的方式(例如月性、季度或年度)开具账单。 根据订阅计划的类型,您在购买订阅时要选择此种计划。

为了维持订阅,用户必须及时支付所需的经常性费用。 不这样做可能导致服务中断。

自动回复

通过用户在购买时选择的付款方式自动续订订, 除非用户在本条款相关章节和/或Respond.io规定的终止期限内取消订阅。 续订的期限将与原任期相同。

如果出于任何原因未能自动开具账单,公司将签发一份电子发票,表明用户必须手工办理。 公司保留冻结用户访问Respond.io的权利,直到任何未结清的发票付清为止。

terrisiatione

可利用本文件提供的详细联系方式,向公司发出明确和毫不含糊的终止通知,从而随时终止经常性的订阅。 或者——如果适用的话——在Respond.io内使用相应的控制措施。 不能提前终止订阅,并在订阅期结束时终止。

如果公司在订阅期延长之前收到终止通知, 终止应在本期终了时生效,否则应适用自动展期。

2.9 增补程序

如果用户在账单月内的使用超过订阅上限,用户可能会产生额外费用。 分项限制在采购过程和《答复》的有关章节中详述。 用户同意支付每个账单月底发生的任何额外费用。

2.10 定期付款

如未支付任何费用或税款,公司有权中止营业, 在收到这种付款之前,可以全部或部分获得服务。 除非命令表中另有说明, 公司必须评估,客户必须支付拖欠费,数额等于未清余额的10%或用户所在法域法律允许的最高费率/费率。 此外,在任何此种情况下,所有未缴款项均应立即到期应付,不再拖延。

2.11 应用

除非具体规定,费用的显示不包括任何适用的税收、关税、扣留、关税、税款、关税、海关。 资本税或所得税或其他政府收费或开支,包括但不限于增值税, - 销售税、消费税和类似税种或税种,以及任何目前或未来的市镇、州, 联邦或省级税收以及用户将支付、补偿和使公司免于伤害的费用。

2.12 三个当事方

Respond.io Fees are exclusive of any charges that may be assessed by a Third Party (e.g. Messaging Platforms) for access to or use of their services. Such charges shall be the responsibility of User, whether paid directly to the Third Party or whether such access is resold through Respond.io, in which case Respond.io shall advise User in writing as to the applicable charges and User shall have the right to accept such charges or decline them and not use the associated channel. In the event a Third Party imposes special requirements on Respond.io beyond the standard services, then Respond.io shall have the right to charge User for this additional service and User shall have the right to accept such charges or decline them and not use the associated channel.

3. 附加服务

3.1 适用于外国人的条款和规定

活跃订阅的用户可以购买单个额外附加组件或功能,这在Respond.io的相关章节或订单表中已有描述。

这种外包的价格、期限、使用条件和终止可能不同于主产品的价格; 除非另有规定,否则不影响后者的价格、期限、使用条件和终止。

3.2 提供服务的实施

The purchased service shall be performed or made available within the timeframe specified on Respond.io or as communicated before the order submission. The performance of additional services are provided on the basis of payment.

4. WITRAWAL的权利

除非法律要求,否则退出权不适用于Respond.io。 用户承认并接受撤回权不适用于在Respond.io上签订的合同,因为其发价的性质。

5. 法律责任和赔偿责任

用户同意赔偿和扣押该公司及其附属机构、附属机构、高级官员、董事、代理人、共同商标, (b) 任何第三方因为或与该服务处有任何应负责任的使用或联系而提出的要求或要求——包括但不限于律师费和费用——无害或不受损害, 违反这些条款、用户或其附属机构侵犯任何第三方权利或法定条款 在适用法律允许的范围内,官员、董事、代理人、共同商标人、合伙人和雇员。

除非另有明确说明,并在不妨碍适用的法定产品赔偿责任条款的情况下, 用户无权向公司(或代表其行事的任何自然人或法人)提出损害赔偿要求。

除非损害是由故意或严重疏忽造成的,或是影响到生命、健康或人身完整, 公司仅应在合同订立之时承担通常和可预见的损害赔偿责任。

在任何情况下,赔偿不得超过已经支付的全部赔偿金。 公司将在12个月内根据合同从用户那里收到或将要收到该合同。 如果时间较短,则或协定的有效期较短。

有些法域不允许排除某些类型的赔偿责任或对适用的法定权利的限制。 因此,这些术语中的某些除外情形和限制可能不适用。 但在这种情况下,本节所列不适用情形和限制应在适用法律规定的最大限度内适用。

5.2 责任与投资:AUSTRALIAN USERS

有限赔偿责任

本条款中不排除、限制或修改任何保证、条件、保证, (c) 用户根据《2010年竞争和消费者法》(Cth)或任何类似的州和地区立法可能拥有但不能排除的权利或补救办法 限制或修改(非排除性权利)。 在法律允许的最大限度内,我们对使用者的赔偿责任, 包括对违反本条款未排除的非排除性权利和赔偿责任的赔偿责任, 根据公司的完全斟酌权,仅限于重新提供服务或支付再次提供服务的费用。

5.3 法律责任与投资:美国用户

战争遗留爆炸物

Respond.io is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Company expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by user from Company or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Company, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at users own risk and users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.

The Company does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Company shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.

The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The Company cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.

Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.

法律责任限制

To the maximum extent permitted by applicable law, in no event shall the Company, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for

  • any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
  • any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or User account or the information contained therein;
  • any errors, mistakes, or inaccuracies of content;
  • personal injury or property damage, of any nature whatsoever, resulting from User access to or use of the Service;
  • any unauthorized access to or use of the Company’s secure servers and/or any and all personal information stored therein;
  • any interruption or cessation of transmission to or from the Service;
  • any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service;
  • any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
  • the defamatory, offensive, or illegal conduct of any User or third party. In no event shall the Company, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by User to the Company hereunder in the preceding 12 months, or the period of duration of this agreement between the Company and User, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

INDIFICATION

The User agrees to defend, indemnify and hold the Company and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

  • User’s use of and access to the Service, including any data or content transmitted or received by User;
  • User’s violation of these terms, including, but not limited to, User’s breach of any of the representations and warranties set forth in these terms;
  • User’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
  • User’s violation of any statutory law, rule, or regulation;
  • any content that is submitted from User’s account, including third party access with User’s unique username, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
  • User’s wilful misconduct; or
  • statutory provision by User or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

6. 主要条款

6.1 没有WAIVER

公司未能根据本条款主张任何权利或规定,不应构成放弃任何此种权利或规定。 不应将放弃视为进一步或继续放弃这一用语或任何其他用语。

6.2 内部服务

为了确保最佳服务水平,公司保留因维修而中断服务的权利。 系统更新或任何其他更改,适当通知用户。

公司也可在法律限制范围内决定完全中止或终止该服务。 如果服务终止,公司将与用户合作,使他们能够根据适用法律撤回个人数据或信息。

此外,由于公司无法合理控制的原因,如“不可抗力”(例如“不可抗力”),该服务可能无法提供。 劳动力行动、基础设施崩溃或停工等)。

6.3 “AS ”和“Aas AVAILABLE” DISCLAIMER

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

6.4 服饰

用户不得复制、复制、复制、出售、转售或利用答复的任何部分。 o 并在没有公司事先直接或通过合法转售方案给予的明确书面许可的情况下提供服务。

6.5 INTELECTUAL PROPERTY 权利

在不影响本条款任何其他具体规定的情况下,任何知识产权, 例如版权、商标权、专利权和与应答有关的设计权。 o 是公司或其许可人的专属财产,并受与知识产权有关的适用法律或国际条约给予的保护。

所有商标——名义商标或数字商标——以及所有其他商标、商标、服务商标, 与响应相关的文字标记、插图、图像或徽标。 - 现在和将来, (a) 公司或其许可人的专属财产,并受与知识产权有关的适用法律或国际条约给予的保护。

6.6 外贸许可证

During the Term, User hereby grants to Company a worldwide, non-exclusive, non-transferable and non-sub-licensable (other than to affiliates) royalty-free licence to use User’s trademarks and logos, solely in connection with the marketing, advertising, and promotion of the Company's Solution, including listing the Customer and the Customer Application on the Company's Website; and only in accordance with User's reasonable trademark usage guidelines, as updated by User from time to time. User may require Company to cease using User's trademarks and logos if, in the reasonable opinion of User, the continued display of User's trademarks and logos would cause a materially adverse effect on User's image and the goodwill associated therewith.

6.7 任期的变动

The Company reserves the right to amend or otherwise modify these Terms at any time. If the amendment is material the Company will make reasonable efforts to provide User prior notice to any new terms taking effect. What constitutes a material change will be determined at the Company’s sole discretion.

Such changes will only affect the relationship with the User for the future.

The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Company.

6.8 服务费

公司保留转让、转让、转让和以更新方式处分的权利。 或将这些条款下的任何或所有权利或义务分包,同时考虑到用户的合法利益。 关于修改本条款的规定将据此适用。

未经公司书面许可,用户不得以任何方式转让或转让本条款规定的权利或义务。

6.9 联络人

All communications relating to the use of Respond.io must be sent using the contact information stated in this document.

6.10 SEVERABILITY

如果根据适用法律,本条款的任何规定被认为或变得无效或无法执行。 此种规定的无效性或不可执行性不应影响其余规定的效力,这些规定应继续充分有效和有效。

SEVERABILITY:美国用户

任何此种无效或不可执行的规定将得到解释, 它的解释和改革符合使其有效、可执行和符合其原意的合理要求。 这些条款构成用户与公司之间关于本条款主题事项的全部协议, 并取代当事各方之间关于这类主题事项的所有其他通信,包括但不限于以前的所有协定。 这些条款将在法律允许的最大范围内得到执行。

SEVERABILITY: EU USERS

如果本条款的任何规定被视为无效、无效或无法执行,双方当事人应尽最大努力寻找。 以友好方式就有效和可执行的条款达成协议,从而取代无效、无效或不可执行的部分。

未能这样做的,应以适用的法定规定取代无效、无效或无法执行的规定。 如果准据法允许或指明了这种情形的话。

在不妨碍上述规定的情况下,本条款的无效、无效或无法执行,不得使整个协定失效。 除非分开的规定对《协定》至为重要, 或者当事人如果知道该规定无效就不会订立合同,这一点十分重要, 或其余条款会给任何一方带来无法接受的困难。

6.11 任期问题

这些条款以英文拟订和修订。 本条款的其他语文文本仅供参考。 如果不同语文版本之间有任何不一致之处,则应始终以原文为准。

6.12 施政法

本条款由公司所在地的法律管辖。 正如本文件有关章节所披露的,不考虑法律原则的冲突。

6.13 对司法系统的访问

就本条款引起的任何争议或与本条款有关的争议作出裁决的专属权限在于公司所在地的法院。 在本文件相关章节中显示。

6.14 PRIVACY政策

要更多地了解个人数据的使用情况,用户可以参考Respond.io的隐私政策。

6.15 快速使用政策

确保向所有使用者提供高质量的服务,并确保有些人的行为不会使大多数人处于不利地位, 您同意遵守我们可能适用的任何公平使用政策。 尽管有任何产品表示, 公司保留对服务的任何或所有规定强制执行限制的权利,包括但不限于信息, 联系人、属性、代码片断、文件或可能在将来添加到服务的产品的任何其他特性。 用户不会以任何可能损坏、丧失能力、负担过重或损害服务或干扰任何其他方面的方式使用该系统。

7. 脱机分辨率。

7.1 预防冲突决议

用户可以向公司提出任何争议,由公司设法友好解决。

虽然用户采取法律行动的权利总是不受影响,但在使用答复方面出现任何争议。 o 或服务, 请用户在本文件提供的详细联系方式上与公司联系。

用户可提出申诉,包括简要说明,并在适当情况下; 本文档中指定的公司电子邮件地址的相关订单、购买或帐户的详细信息。

8. 二、定义和法律

RespondIO (OR 此应用)

The property that enables the provision of the Service.

协议

公司与使用者之间受本条款管辖的任何法律约束或合同关系。

COUPON

任何打印或电子形式的代码或优惠券,允许用户以折扣价格购买产品。

欧元(欧元)

适用于在欧盟境内实际存在或有注册办事处的用户,不论其国籍为何。

COMPANY (OR WE)

指向用户提供答复.io和/或服务的自然人或法律实体。

产品

可通过Respond.io购买的商品或服务,例如有形物品、数字文件、软件、预订服务等。 产品销售可以是服务局的一部分。

服务

本条款和应答.io提供的服务。

条款

All provisions applicable to the use of Respond.io and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

USER (OR YOU)

Indicates any natural person or legal entity using Respond.io.


Latest update: January 20, 2025