Automate customer surveys to hit 90%+ in CSAT scores

发送客户可以方便回复的调查,以获取见解并改善客户满意度

93%
CSAT score
Improve customer satisfaction with actionable insights
60%
More customer loyalty
Boost retention with NPS surveys that unlock key loyalty drivers
100%
Increase in sales
Leverage survey feedback to drive measurable business growth
10k+ brands trust respond.io
Toyota
McDonalds
British Airways
Radisson Hotel
Subway
Abenson
Roche
Hertz
Decathlon

Actionable feedback, right in your inbox

告别传统的电子邮件和表单 — 通过聊天获取更多调查回复

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Actionable feedback, right in your inbox

跳过传统的电子邮件和表单 — 通过聊天获得更多调查反馈

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

了解更多

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

了解更多

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

了解更多

3x your business results with Respond.io 🚀