本文件向用户通报有助于实现以下目标的技术。 这种技术允许所有者访问和存储信息(例如使用Cookie)，或在用户设备上使用资源(例如运行脚本)，当他们与应答.io交互。
为了简单起见，所有这些技术都被定义为本文件中的“追踪器”——除非有理由加以区分。
例如，Cookie 可以同时用于网络和移动浏览器。 在移动应用的背景下谈论Cookie是不准确的，因为它们是一个基于浏览器的追踪器。 因此，在本文件中，Cookie一词仅用于指特定类型的追踪器。
使用追踪器的某些目的也可能需要用户同意，视适用法律而定。 只要表示同意，可按照本文件的指示随时自由撤回。
Respond.io使用由所有者直接管理的追踪器（所谓的“第一当事方”追踪器）和追踪器，这些追踪器使第三方（所谓的“第三方”追踪器）能够提供服务。 除非在本文件中另有规定，第三方供应商可以访问由其管理的追踪器。
Cookie和其他类似追踪器的有效期和到期期可能因所有者或相关提供者确定的寿命而异。 其中一些在用户浏览会话结束后过期。
除了下面每个类别的描述中具体规定的内容之外， 用户可以在各自第三方供应商的相关隐私政策中或通过与所有人联系，找到有关终生规格以及任何其他相关信息——例如其他追踪器的存在——的更加准确和最新的信息。
二、为实现服务成果而开展的战略活动
Respond.io使用所谓的“技术”Cookie和其他类似的追踪器来开展该处的运作或交付所严格需要的活动。
这个组队跟踪
SPAM保护
This type of service analyzes the traffic of respond.io, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.
贸易和分裂问题
This type of service allows respond.io to distribute their content using servers located across different countries and to optimize their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between respond.io and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.
四、其他影响交易用途的活动
答复。 o 使用 Tracker 来进行基本的互动和功能， 允许用户访问服务的选定功能并便利用户与所有者的通信。
正在连接数据
This type of service allows the Owner to connect Data with third-party services disclosed within this privacy policy.
This results in Data flowing through these services, potentially causing the retention of this Data.
联系用户
对在线聊天室的交互操作
This type of service allows Users to interact with third-party live chat platforms directly from the pages of respond.io, in order to contact and be contacted by respond.io‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
Respond.io is a business messaging platform that connects customers from any channel to every team.
TaG 管理
This type of service helps the Owner to manage the tags or scripts needed on respond.io in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
元件
Respond.io 使用 Tracker 测量流量并分析用户行为，以改进服务。
正则体
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilizes the Data collected to track and examine the use of respond.io, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.
Attribution is an analytics service provided by Attribution, LLC.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook Ireland Ltd that connects data from the Facebook advertising network with actions performed on respond.io. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
MixPanel is an analytics service provided by Mixpanel Inc.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.
二、内容性能和生殖性测试(试验)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of respond.io.
Google Optimize is an A/B testing service provided by Google Ireland Limited ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data processed: Tracker and Usage Data.
Place of processing: Ireland – Privacy Policy.
TARGETING & ADVERTISING
Respond.io 使用 Tracker 提供基于用户行为的个性化营销内容，并操作、服务和跟踪广告。
管理中
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on respond.io, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside respond.io. For more information, please check the privacy policies of the relevant services.
In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
JSDELIVR is an advertising service provided by jsdelivr.com.
Personal Data processed: Tracker and Usage Data.
Place of processing: United States – Privacy Policy.
管理联系和发送信息
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
REMARKETING AND BEHAVIORAL TARGETING
This type of service allows respond.io and its partners to inform, optimize and serve advertising based on past use of respond.io by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.
Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.
如何管理预报、提供或不提供服务
There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.
It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.
Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.
加载跟踪设置
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
广告介绍专用选项
Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.
我们的数据控制
ROCKETBOTS LIMITED
Unit 2406B, 24/F, Low Block, Grand Millennium Plaza,
181 Queen's Road Central, Sheung Wan, Hong Kong
Owner contact email: [email protected]
Since the use of third-party Trackers through respond.io cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by respond.io.
二、定义和法律
个人数据 (OR DATA)
直接、间接提供的任何资料 或与包括个人身份号码在内的其他信息有关的信息，允许自然人的身份识别或识别能力。
使用数据
通过回复.io（或答复中使用的第三方服务）自动收集的信息。 这可包括：使用答复的用户所使用的计算机的IP地址或域名。 o. URI地址(统一资源标识)、请求的时间、向服务器提交请求所使用的方法， 响应中收到的文件大小、显示服务器答案状态的数字代码 (成功结果、 错误等) ，原籍国、浏览器的功能和用户使用的操作系统，每次访问的时间详细信息(如： 在申请书中每页花费的时间，以及在申请书中所遵循的路径的详细情况，特别是所访问页面的顺序， 关于设备操作系统和/或用户信息技术环境的其他参数。
用户
除非另有说明，使用答卷的个人与数据主题相吻合。
数据订阅
个人资料所指的自然人。
数据过程(OR 数据更新)
自然人或法人，公共当局， 如本隐私政策所述，代表主计长处理个人数据的机构或其他机构。
数据控制器(OR OWNER)
自然人或法人、公共当局、机构或其他单独或与他人联合的机构， 确定个人数据处理的目的和手段，包括答复操作和使用方面的安全措施。 除非另有说明，数据控制器是回复.io的所有者。
RespondIO (OR 此应用)
收集和处理用户个人数据的手段。
服务
由应答.io提供的服务，按相对条款(如果有的话)以及在这个网站/应用程序上说明。
欧洲联盟(欧共体)
除非另有具体规定，否则， 本文件中提到欧洲联盟的所有内容都包括所有现任成员国加入欧洲联盟和欧洲经济区。
COOKIE
Cookie 是 Tracker 由存储在用户浏览器中的少量数据集组成。
倒计时
Tracker 表示任何技术- e。 Cookies、独特的标识符、网页信标、嵌入的脚本、电子标签和指纹，能够跟踪用户， 例如，通过访问或存储用户设备上的信息。
法律信息
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to respond.io, if not stated otherwise within this document.
Latest update: January 20, 2025
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