Make and receive voice calls over WhatsApp Business Platform (API) with WhatsApp Business Calling API. Enjoy the convenience of text and voice calls on a single platform, along with flexible inboxes, lead management and tracking, powerful automation and reliable performance.
- Handle inbound conversations - Answer incoming WhatsApp calls from customers
- Make outbound calls - Use your business’ WhatsApp number to reach out to contacts
- Conversation supervision and reporting - Track agent performance, gain conversation visibility and make data-driven decisions to improve operations
- Marketing analytics - Measure campaign effectiveness and identify areas of improvement
- Easy integration - If you’re already using WhatsApp Business Platform (API), WhatsApp Business Calling API is just a toggle away