These are the Terms and Conditions governing the use of Respond.io and the Agreement that operates between You (the "User") and Rocketbots Limited (the "Company"). These Terms and Conditions set out the rights and obligations of all users regarding the use of Respond.io and any other related Agreement or legal relationship with the Company.
Your access to and use of Respond.io is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use Respond.io. By accessing or using Respond.io, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, you may not access Respond.io.
Your access to and use of Respond.io is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Respond.io.
Although the entire contractual relationship relating to these Products is entered into solely by the Company and Users, Users acknowledge and agree that, where Respond.io has been provided to them via or in combination with an independent party, that third party may enforce these Terms as a third-party beneficiary.
Respond.io is provided by:
ROCKETBOTS LIMITED
Unit 2406B, 24/F, Low Block, Grand Millennium Plaza,
181 Queen's Road Central, Sheung Wan, Hong Kong
Company contact email: [email protected]
ROCKETBOTS MALAYSIA SDN. BHD.
Level 41, Menara Permata Sapura, Lot 91, Jalan Pinang,
Kuala Lumpur City Office, 50088 Kuala Lumpur, Malaysia
Company contact email: [email protected]
"Respond.io" refers to
Unless otherwise specified, the terms of use detailed in this section generally apply when using Respond.io. Single or additional conditions of use or access may apply in specific scenarios and, in such cases, are additionally indicated within this document.
By using Respond.io, Users confirm to meet the following requirements:
To use the Service Users must register or create a User account, providing all required data or information in a complete and truthful manner. Failure to do so will cause unavailability of the Service.
Users are responsible for keeping their login credentials confidential and safe. For this reason, Users are also required to choose passwords that meet the highest standards of strength permitted by Respond.io.
By registering, Users agree to be fully responsible for all activities that occur under their username and password.
Users are required to immediately and unambiguously inform the Company via the contact details indicated in this document, if they think their personal information, including but not limited to User accounts, access credentials or personal data, have been violated, unduly disclosed or stolen.
Registration of User accounts on Respond.io is subject to the conditions outlined below. By registering, Users agree to meet such conditions.
Users can terminate their account and stop using the Service at any time by doing the following:
However, termination of the account will not be possible until the subscription period paid for by the User has expired.
The Company reserves the right, at its sole discretion, to suspend or delete at any time and without notice, User accounts which it deems inappropriate, offensive or in violation of these Terms.
The suspension or deletion of User accounts shall not entitle Users to any claims for compensation, damages or reimbursement.
The suspension or deletion of accounts due to causes attributable to the User does not exempt the User from paying any applicable fees or prices.
Unless where otherwise specified or clearly recognizable, all content available on Respond.io is owned or provided by the Company or its licensors.
The Company undertakes its utmost effort to ensure that the content provided on Respond.io infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are asked to report related complaints using the contact details provided in this document.
The Company holds and reserves all intellectual property rights for any such content.
Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service.
In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on Respond.io, nor allow any third party to do so through the User or their device, even without the User's knowledge.
Where explicitly stated on Respond.io, the User may download, copy and/or share some content available through Respond.io for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Company are correctly implemented.
Any applicable statutory limitation or exception to copyright shall stay unaffected.
The Company allows Users to upload, share or provide their own content to Respond.io.
By providing content to Respond.io, Users confirm that they are legally allowed to do so and that they are not infringing any statutory provisions and/or third-party rights.
Further insights regarding acceptable content can be found inside the section of these Terms which detail the acceptable uses.
Users acknowledge and accept that by providing their own content on Respond.io they grant the Company a non-exclusive, fully paid-up and royalty-free license to process such content solely for the operation and maintenance of Respond.io as contractually required.
To the extent permitted by applicable law, Users waive any moral rights in connection with content they provide to Respond.io.
Users acknowledge, accept and confirm that all content they provide through Respond.io is provided subject to the same general conditions set forth for content on Respond.io.
Users are solely liable for any content they upload, post, share, or provide through Respond.io. Users acknowledge and accept that the Company does not filter or moderate such content.
However, the Company reserves the right to remove, delete, block or rectify such content at its own discretion and to, without prior notice, deny the uploading User access to Respond.io:
The removal, deletion, blocking or rectification of content shall not entitle Users that have provided such content or that are liable for it, to any claims for compensation, damages or reimbursement.
Users agree to hold the Company harmless from and against any claim asserted and/or damage suffered due to content they provided to or provided through Respond.io.
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
Through Respond.io Users may have access to external resources provided by third parties. Users acknowledge and accept that the Company has no control over such resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.
Respond.io and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of Respond.io and/or the Service violates no applicable law, regulations or third-party rights.
Therefore, the Company reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to Respond.io or the Service, terminating contracts, reporting any misconduct performed through Respond.io or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the following activities:
如果任何新用戶根據其推薦購買 Respond.io 上提供的訂閱，則 Respond.io 將為用戶提供獲得優惠的機會，但須遵守聯盟註冊流程中規定的條款和條件。
雖然對可邀請的人數沒有一般限制，但每個用戶可以獲得的好處或好處的金額可能會受到限制。
本公司保留隨時自行決定終止該計劃的權利。
Respond.io 中嵌入或與之相關的軟體或技術應用程式的任何智慧財產權或工業產權以及任何其他專有權均由本公司和/或其授權人持有。
在使用者遵守這些條款的前提下，儘管這些條款有任何不同的規定，公司僅授予用戶可撤銷的、非排他性的、不可再許可且不可轉讓的許可，以使用服務中嵌入的軟體和/或任何其他技術手段在 Respond.io 和所提供的服務的範圍內和目的內。
本許可不授予使用者存取、使用或揭露原始原始碼的任何權利。 軟體中包含的所有技術、演算法和程序以及任何相關文件均為公司或其授權人的專有財產。
本協議終止或到期後，授予使用者的所有權利和許可應立即終止。
使用者可以透過應用程式介面 (API) 存取與 Respond.io 相關的資料。 對 API 的任何使用，包括透過存取 Respond.io 的第三方產品/服務使用 API，均受本條款的約束，此外，使用者明確瞭解並同意，本公司不承擔任何責任，且不得對因使用者使用API或使用透過API存取資料的任何第三方產品/服務而造成的任何損害或損失承擔責任。
The fees, duration and conditions applicable to the purchase of such Subscriptions are described below and in the dedicated sections of Respond.io.
Unless specified on the Oder Form, the Subscription Products provided on Respond.io, as part of the Service, are subject to the following terms:
用戶可以選擇在有限且不可續訂的試用期內免費測試 Respond.io。 在試用期間，使用者可能無法使用 Respond.io 的某些特性或功能。
適用於試用期的更多條件（包括試用期）將在 Respond.io 上指定。 試用期將自動結束，並且不會轉換為任何付費產品，除非用戶主動購買此類付費產品。
本公司保留隨時 (i) 修改免費試用優惠的條款和條件，或 (ii) 取消此類免費試用優惠的權利，恕不另行通知。
產品的價格、描述或可用性在 Respond.io 的相應部分中概述，如有更改，恕不另行通知。
雖然 Respond.io 上的產品在技術上盡可能準確地呈現，但透過任何方式（包括圖形材料、圖像、顏色、聲音）在 Respond.io 上的表述僅供參考，並不意味著任何保證所購買產品的特性。
所選產品的特徵將在購買過程中和 Respond.io 的專門部分中概述。
從選擇產品到提交訂單所採取的任何步驟都是購買流程的一部分。 用戶必須選擇所需的產品並驗證他們的購買選擇。 在查看了購買選擇中顯示的資訊後，用戶可以透過提交來下訂單。
當用戶提交訂單時，以下內容適用：
Users are informed during the purchasing process and before order submission, about any fees, taxes and costs that they will be charged.
Unless specified, Prices are displayed exclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period. The Company will provide Users with reasonable prior notice of any change in Subscription fees.
The continued use of the Service after the Subscription fee change comes into effect shall constitute an agreement to pay the modified Subscription fee amount.
Except when required by law, paid Subscription fees are non-refundable. There will be no refunds or credits for partial periods of service, upgrade/downgrade refunds, or refunds for service periods unused.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
The Company may offer discounts or provide special offers for the purchase of Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of Respond.io.
Offers and discounts are always granted at the Company’s sole discretion. Repeated or recurring offers or discounts create no claim/title or right that Users may enforce in the future.
Depending on the case, discounts or offers shall be valid for a limited time. If an offer or discount is limited by time, the time indications refer to the time zone of the Company, as indicated in the Company’s location details in this document.
Discounts can be based on Coupons. If breach of the conditions applicable to Coupons occurs, the Company can legitimately refuse to fulfill its contractual obligations and expressly reserves the right to take appropriate legal action to protect its rights and interests. Unless otherwise stated, these rules apply to the use of Coupons:
Unless otherwise specified, all discounts shall expire at the end of the first billing period.
與接受的付款方式相關的資訊將在購買過程中提供。 某些付款方式可能僅在滿足附加條件或費用的情況下才可用。 在這種情況下，可以在 Respond.io 的專門部分找到相關資訊。
相應標記的付款方式由本公司直接管理。 在這種情況下，本公司收集並儲存處理付款和履行與之相關的任何法律義務所需的資料。 使用者可以閱讀 Respond.io 的隱私權政策，以了解有關資料處理和使用者對其資料的權利的更多資訊。
其他付款方式（如有）由第三方服務獨立提供。 在這種情況下，Respond.io 不會收集任何付款資訊（例如信用卡詳細資訊），但僅在付款成功完成後才會收到相關第三方提供者的通知。
如果透過可用方式付款失敗，本公司沒有義務履行採購訂單。 因付款失敗或被拒絕而可能產生的任何費用或費用應由使用者承擔。
訂閱允許用戶在確定的時間段內連續或定期接收產品。 除非訂單中另有說明，付費訂閱從公司收到付款之日開始。
本服務或本服務的某些部分僅可透過付費訂閱使用。 根據您在購買訂閱時選擇的訂閱方案類型，您將定期定期（例如每月、每季或每年）提前付費。
為了維持訂閱，用戶必須及時支付所需的經常性費用。 否則可能會導致服務中斷。
訂閱將透過用戶在購買時選擇的付款方式自動續訂，除非用戶在本條款和/或 Respond.io 相關部分指定的終止期限內取消訂閱。 續訂的訂閱期限將與原始訂閱期限相同。
如果因任何原因自動計費失敗，公司將開立電子發票，表明使用者必須手動進行。 本公司保留凍結用戶存取 Respond.io 的權利，直至支付所有未付發票。
透過使用本文檔中提供的聯絡方式向本公司發送清晰明確的終止通知，或（如果適用）使用 Respond.io 內的相應控件，可以隨時終止定期訂閱。 認購不得提前終止，認購期限屆滿後即告用完。
若本公司在認購續約前收到終止通知，則終止於當期結束時生效，否則適用自動續約。
如果帳單月份的使用量超出其訂閱限制，用戶可能會產生額外費用。 訂閱限制在購買流程和 Respond.io 的相應部分中有詳細說明。 用戶同意支付在每個帳單月末產生的任何額外費用。
如果未能支付任何費用或稅款，本公司有權暫停全部或部分訪問服務，直到收到此類付款。 除非訂單中另有說明，公司應評估並向客戶支付相當於每月未清餘額 10% 或用戶所在司法管轄區法律允許的最高費率/費用（以較低者為準）的滯納金。 此外，一旦出現任何此類故障，所有未付款項均應到期應付，不再拖延。
除非另有說明，所顯示的費用不包括任何適用的稅費、關稅、預扣稅、關稅、徵稅、關稅、資本稅或所得稅或其他政府收費或開支，包括但不限於增值稅、銷售稅、消費稅和類似稅費或關稅以及任何當前或未來的市、州、聯邦或省稅，用戶將支付、賠償公司並使其免受損害。
Respond.io Fees are exclusive of any charges that may be assessed by a Third Party (e.g. Messaging Platforms) for access to or use of their services. Such charges shall be the responsibility of User, whether paid directly to the Third Party or whether such access is resold through Respond.io, in which case Respond.io shall advise User in writing as to the applicable charges and User shall have the right to accept such charges or decline them and not use the associated channel. In the event a Third Party imposes special requirements on Respond.io beyond the standard services, then Respond.io shall have the right to charge User for this additional service and User shall have the right to accept such charges or decline them and not use the associated channel.
擁有有效訂閱的用戶可以購買單一額外的附加元件或功能，如 Respond.io 的相關部分或訂單中所述。
此類附加產品的價格、持續時間、使用條款和終止可能與主要產品的價格、持續時間、使用條款和終止不同，除非另有說明，否則不會影響後者的價格、持續時間、使用條款和終止。
The purchased service shall be performed or made available within the timeframe specified on Respond.io or as communicated before the order submission. The performance of additional services are provided on the basis of payment.
除非法律要求，否則撤銷權不適用於 Respond.io。 使用者承認並接受，由於 Respond.io 產品的性質，撤銷權不適用於透過 Respond.io 簽訂的合約。
使用者同意賠償公司及其子公司、關聯公司、管理人員、董事、代理商、聯合品牌商、合作夥伴和員工，使其免受任何索賠或要求的損害，包括但不限於律師費和成本。三方因使用者或其關聯公司、管理人員、董事、代理人、合夥人對服務的不當使用或連結、違反本條款、侵犯任何第三方權利或法律規定而造成的損失在適用法律允許的範圍內，品牌商、合作夥伴和員工。
除非另有明確說明且在不影響適用的法定產品責任條款的情況下，使用者無權向本公司（或代表本公司行事的任何自然人或法人）索賠損害賠償。
除非損害是故意或重大過失造成的，或影響生命、健康或人身安全，否則公司僅對簽訂合約時典型和可預見的損害負責。
在任何責任情況下，賠償不得超過公司在 12 個月內或協議有效期內根據合約已經、將要或將要從用戶處收到的總付款，如果更短。
某些司法管轄區不允許排除某些類型的責任或適用法定權利的限制，因此這些條款中的某些排除和限制可能不適用。 但在這種情況下，本節規定的排除和限制應在適用法律可強制執行的最大範圍內適用。
這些條款中的任何內容均不排除、限製或修改用戶根據《2010 年競爭和消費者法》（聯邦）或任何類似的州和地區立法可能擁有的且不能排除、限製或修改的任何保證、條件、保證、權利或補救措施（非排他性權利）。 在法律允許的最大範圍內，我們對使用者的責任，包括違反非排他性權利的責任以及本使用條款中未排除的責任，由本公司自行決定僅限於以下情況： - 履行服務或支付再次提供服務的費用。
Respond.io is provided strictly on an “as is” and “as available” basis. Use of the Service is at Users’ own risk. To the maximum extent permitted by applicable law, the Company expressly disclaims all conditions, representations, and warranties — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by user from Company or through the Service will create any warranty not expressly stated herein.
Without limiting the foregoing, the Company, its subsidiaries, affiliates, licensors, officers, directors, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will meet Users’ requirements; that the Service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at users own risk and users shall be solely responsible for any damage to Users’ computer system or mobile device or loss of data that results from such download or Users’ use of the Service.
The Company does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Service or any hyperlinked website or service, and the Company shall not be a party to or in any way monitor any transaction between Users and third-party providers of products or services.
The Service may become inaccessible or it may not function properly with Users’ web browser, mobile device, and/or operating system. The Company cannot be held liable for any perceived or actual damages arising from Service content, operation, or use of this Service.
Federal law, some states, and other jurisdictions, do not allow the exclusion and limitations of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights, and Users may also have other rights which vary from state to state. The disclaimers and exclusions under this agreement shall not apply to the extent prohibited by applicable law.
To the maximum extent permitted by applicable law, in no event shall the Company, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for
This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to User. The terms give User specific legal rights, and User may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.
The User agrees to defend, indemnify and hold the Company and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from
本公司未主張本條款項下的任何權利或規定並不構成對任何此類權利或規定的放棄。 任何放棄均不得被視為對該條款或任何其他條款的進一步或持續放棄。
為了確保最佳的服務水平，本公司保留因維護、系統更新或任何其他變更而中斷服務的權利，並適當通知使用者。
在法律允許的範圍內，公司也可以決定暫停或完全終止服務。 如果服務終止，公司將與用戶合作，使他們能夠根據適用法律撤回個人資料或資訊。
此外，由於公司無法合理控制的原因，例如「不可抗力」（例如勞工訴訟、基礎設施故障或停電等），服務可能無法使用。
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
未經本公司事先明確書面許可（直接或透過合法轉售計畫授予），使用者不得複製、複製、複製、出售、轉售或利用 Respond.io 及其服務的任何部分。
在不影響這些條款的任何更具體規定的情況下，與Respond.io 相關的任何智慧財產權，例如版權、商標權、專利權和設計權，均為公司或其授權人的專有財產，並受到授予的保護根據與智慧財產權有關的適用法律或國際條約。
所有商標（名義或圖形）以及與 Respond.io 相關的所有其他標記、商號、服務標記、文字標記、插圖、圖像或標誌現在仍然是公司或其授權人的專有財產，並且受與智慧財產權有關的適用法律或國際條約授予的保護。
During the Term, User hereby grants to Company a worldwide, non-exclusive, non-transferable and non-sub-licensable (other than to affiliates) royalty-free licence to use User’s trademarks and logos, solely in connection with the marketing, advertising, and promotion of the Company's Solution, including listing the Customer and the Customer Application on the Company's Website; and only in accordance with User's reasonable trademark usage guidelines, as updated by User from time to time. User may require Company to cease using User's trademarks and logos if, in the reasonable opinion of User, the continued display of User's trademarks and logos would cause a materially adverse effect on User's image and the goodwill associated therewith.
The Company reserves the right to amend or otherwise modify these Terms at any time. If the amendment is material the Company will make reasonable efforts to provide User prior notice to any new terms taking effect. What constitutes a material change will be determined at the Company’s sole discretion.
Such changes will only affect the relationship with the User for the future.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.
The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Company.
考慮到使用者的合法利益，本公司保留轉讓、轉讓、更新處置或分包本條款項下任何或所有權利或義務的權利。 有關這些條款變更的規定將相應適用。
未經本公司書面許可，使用者不得以任何方式轉讓或轉讓其在本條款項下的權利或義務。
All communications relating to the use of Respond.io must be sent using the contact information stated in this document.
如果這些條款的任何規定根據適用法律被視為或變得無效或不可執行，則該規定的無效或不可執行不應影響其餘規定的有效性，其餘規定仍具有完全效力。
任何此類無效或不可執行的條款將在合理需要的範圍內進行解釋、解釋和改革，以使其有效、可執行並與其原始意圖一致。 這些條款構成使用者與本公司之間關於本主題的完整協議，並取代雙方之間關於此類主題的所有其他通信，包括但不限於所有先前協議。 這些條款將在法律允許的最大範圍內執行。
如果這些條款的任何規定無效、無效或不可執行，雙方應盡力以友好的方式就有效且可執行的規定達成協議，從而取代無效、無效或不可執行的部分。
如果不這樣做，無效、無效或不可執行的條款應由適用的法律條款取代（如果適用法律允許或規定）。
在不影響上述規定的情況下，本條款中某項特定條款的無效性、無效性或無法執行並不會使整個協議無效，除非被分割的條款對本協議至關重要，或者其重要性足以導致雙方不會簽訂協議。
這些條款以英文制定和修訂。 這些條款的其他語言版本僅供參考。 如果不同語言版本之間存在任何不一致，則始終以原始版本為準。
這些條款受本文件相關部分所揭露的公司所在地法律的管轄，不考慮法律衝突原則。
如本文件相關部分所示，公司所在地法院擁有對這些條款引起的或與這些條款相關的任何爭議做出裁決的專屬權力。
要了解有關個人資料使用的更多信息，用戶可以參閱 Respond.io 的隱私權政策。
為了確保向所有用戶提供高品質的服務，並確保某些用戶的行為不會對大多數用戶造成不利，您同意遵守我們可能適用的任何合理使用政策。 儘管有任何產品陳述，本公司保留對服務的任何或所有條款實施限制的權利，包括但不限於訊息、聯絡人、屬性、片段、文件或可能添加到服務中的產品的任何其他特徵。 。 使用者不得以任何可能損壞、停用、負擔過重或損害服務或乾擾任何其他方的方式使用系統。
用戶如有任何爭議，可向本公司提出，本公司將盡力友善解決。
雖然使用者採取法律行動的權利始終不受影響，但如果對 Respond.io 或服務的使用產生任何爭議，請使用者透過本文件中提供的聯絡方式與本公司聯繫。
使用者可以將投訴提交至本文件中指定的公司電子郵件地址，包括簡要說明以及相關訂單、購買或帳戶的詳細資訊（如果適用）。
The property that enables the provision of the Service.
本公司與使用者之間的任何具有法律約束力或合約關係均受這些條款的管轄。
任何列印或電子形式的代碼或憑證，允許使用者以折扣價購買產品。
適用於使用者實際存在或在歐盟境內擁有註冊辦事處的情況，無論其國籍為何。
表示向使用者提供 Respond.io 和/或服務的自然人或法人實體。
可透過 Respond.io 購買的商品或服務，例如實體商品、數位檔案、軟體、預訂服務等。 產品銷售可能是服務的一部分。
Respond.io 提供的服務如本條款和 Respond.io 上所述。
All provisions applicable to the use of Respond.io and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
Indicates any natural person or legal entity using Respond.io.
Latest update: January 20, 2025
概述
電子
時尚與服裝
家具
珠寶
課後活動
運動與健身
美容中心
牙科診所
醫療診所
家庭清潔與保姆服務
攝影與攝像
汽車經銷商
旅行社與旅遊運營商
