Automate customer surveys to hit 90%+ in CSAT scores

發送客戶可以在方便的時候回答的調查,以獲取見解並提升客戶滿意度

93%
CSAT score
Improve customer satisfaction with actionable insights
60%
More customer loyalty
Boost retention with NPS surveys that unlock key loyalty drivers
100%
Increase in sales
Leverage survey feedback to drive measurable business growth
10k+ brands trust respond.io
Toyota
McDonalds
British Airways
Radisson Hotel
Subway
Abenson
Roche
Hertz
Decathlon

Actionable feedback, right in your inbox

告別傳統電子郵件和表單 — 透過聊天獲取更多調查回應

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Actionable feedback, right in your inbox

跳過傳統的電子郵件和表單 — 通過聊天獲得更多調查反饋

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

瞭解更多

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

瞭解更多

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

瞭解更多

3x your business results with Respond.io 🚀