respond-io
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HEALTHCARE

Healthier patient engagements over calls and chat

Switch appointment bookings, inquiries and teleconsultations over to instant messaging or calls. By integrating patient data with a messaging inbox, automation and analytics stack, respond.io is just what the doctor ordered.

60%
Higher
patient satisfaction
46%
Common healthcare questions
resolved automatically
35%
Faster
response times

Trusted by top healthcare businesses

Maximize patient leads with Conversation-Led Growth™

Increase patient acquisition

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跨區域集中運營，鳥瞰您的業務

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跨區域集中運營，鳥瞰您的業務

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利用點擊聊天廣告在首選平台上直接參與，無需網站導航或表單，並簡化潛在客戶生成流程

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根據患者的需求和顧慮對患者進行細分，使您能夠透過個人化的活動或幫助與他們互動

Learn more about your patients
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Identify the most popular chat channels among patients or clients to optimize campaign effectiveness

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Monitor the quality of agents’ conversations and their response and resolution times

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Segment broadcasts to target specific audiences and track reach and engagement for successful promotions

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Manage clients or patients throughout their lifecycle on respond.io, integrating your CRM, ERP or EHR for a full profile view

Additional features

Seamless integrations

Sync customer data and streamline transactions by integrating with ERPs or CRMs such as Salesforce, HubSpot, Shopify and more

Enhanced security for customer data

Ensure the protection of customer and business data with ISO 27001 certification, SSL encryption, two-factor authentication, extensive cloud security measures, and SSO

99.99% reliability

Trust respond.io for efficient sales and transactional conversations, so you never lose a customer due to crashes or downtime

Join 10,000+ successful organizations

Based on 250+ reviews

Unlock your full business potential