All Articles By Serene Tan

March 2022 Release: New Shortcuts Feature and Website Chat Logged-in User ID and More

We've upgraded the Workflows Module with the new Shortcuts Feature. Plus, we've updated Vonage WhatsApp API to the new version and improved Website Chat.

The July 2021 Release: Instagram Direct Message API & Reports 2.0

This release is all about Instagram Message API & Reports 2.0. We've also enabled syncing Message Templates & WABA Profiles from 360dialog to respond.io.

The August 2021 Release: IMAP/SMTP Integration, Website Chat Improvements & Import to Broadcast

In this release, we've updated our features to include IMAP/SMTP Integration, Website Chat Improvements and Broadcast to Imported Contacts.

August 2.0 2021 Release: Enterprise Plan & Limit Changes, WhatsApp API Feature Support Improvements and Messages Data Export

This update reveals a new pricing plan & some platform limit changes. We’ve also made some WhatsApp API feature improvements & enabled message data export.

Respond.io Officially Joins Google's Business Messages

Respond.io officially integrates with Google's Business Messages, helping businesses elevate customer experience and increase revenue growth.

November 2021 Release: Workflows Module and Send Message Templates via Messages API

Learn to build automated and customizable workflows for your business and send WhatsApp Message Template via Messages API with respond.io.

Best Telegram Bot List: 11 Telegram Bots You Should Be Using [July 2023]

So you’ve entered the world of Telegram. Perhaps you’re curious how to use Bots on Telegram? In the post, we’ll share the best telegram bot list.

Respond.io’s New Pricing and Everything You Need to Know

After 4 years, we're finally changing our pricing along with upgrading our existing plans with features you've always wanted.

Kakao for Business: The Ultimate Guide to KakaoTalk Channel

Using Kakao for Business means creating a KakaoTalk Channel. We'll show you how to set up a KakaoTalk Business Account and connect with a Korean audience.

Telegram for Business: 5 Steps to Set Up, How to Use & Best Practices

How to create a Telegram business account: 1. chat with the BotFather 2. use the /newbot command 3. receive your API token 4. connect the bot to respond.io 5. verify your business account.

WhatsApp Business Multiple Users: 5 Steps Guide (+Examples)

How to use WhatsApp Business with multiple users: 1. Open the app • 2. tap "More Options" • 3. select "Linked Devices" • 4. click "Link a Device" • 5. scan the QR code

WhatsApp API Explained: Features, Benefits & Pricing

WhatsApp Business API is a messaging solution that helps businesses automate messages, manage multiple agents, and integrate with third-party tools.

How Lamarsa Coffee Used Chat Commerce to Boost Sales Across 6 Countries by 50%

How Sport Center Los Naranjos Gained 20% More Conversions from Sales Inquiries

How Homage Achieved a 9% Increase in Care Visit Success with Respond.io Automation

How Sleek Gained 3x More Qualified Leads over WhatsApp

How Srikandi Streamlined Communication for 47 Branches and Accelerated Revenue Growth

How Kleta Used respond.io to Achieve 100% Subscriber Growth in Just Two Months