Automate Lead Distribution to Close 2x More Deals

Route leads by agent skill or availability for quick resolution, great service and higher conversions

60%

Faster Response Times

100%

More Conversions

56%

Returning Customer Rate

Move Leads Down the Sales Funnel Faster with Automated Lead Distribution

Agent availability routing

Reduce lead drop-off with quick service by assigning leads only to online team members

Language-based routing

Don’t get lost in translation—connect leads with team members who speak their language

Skill-based routing

Connect leads to the right agents for their needs to ensure expert handling of inquiries

Function-based routing

Get leads to the right team for their needs to deliver accurate responses and quicker resolutions

Shift-based routing

Distribute leads seamlessly across various shifts throughout your business hours

Customer-type routing

Route new, returning or VIP customers with similar characteristics to the best team for the job

Round robin routing

Ensure agents’ workloads are balanced through equal distribution

3x Your Business Results with Respond.io 🚀