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Automate customer surveys to hit 90%+ in CSAT scores

Отправляйте опросы, на которые клиенты могут отвечать в удобное для них время, чтобы получить идеи и улучшения в удовлетворенности клиентов.

93%
CSAT score
Improve customer satisfaction with actionable insights
60%
More customer loyalty
Boost retention with NPS surveys that unlock key loyalty drivers
100%
Increase in sales
Leverage survey feedback to drive measurable business growth
10к+ брендов доверяют respond.io
Toyota
McDonalds
British Airways
Radisson Hotel
Subway
Abenson
Roche
Hertz
Decathlon

Actionable feedback, right in your inbox

Забудьте об устаревших email и формах — получайте больше ответов на опросы через чат.

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Actionable feedback, right in your inbox

Забудьте об устаревших email и формах — получайте больше ответов на опросы через чат.

Automate CSAT surveys

Request customer satisfaction ratings after every interaction and collect feedback automatically. Store CSAT results in Google Sheets, your CRM or data warehouse to make data-driven improvements.

Узнать больше.

Collect NPS scores

Request Net Promoter Scores at key milestones in the customer journey to gauge loyalty and satisfaction. Store NPS feedback in Google Sheets, your CRM or data warehouse to identify promoters, address detractors and drive retention strategies.

Узнать больше.

Measure post-purchase satisfaction

Send automated post-purchase surveys to understand how customers feel about their buying or service experience. Analyze the feedback to improve sales processes and boost repeat business.

Узнать больше.

3x your business results with Respond.io 🚀