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Resource Center

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Sana
· 14 Sept 2023
less than a minute read

Getting Here

You can click the Resource Center icon from any page on respond.io to access the following resources:

  • Help Center: To search for the documentation in our Help Center related to the module you are in. For example, if you click the icon from the WORKFLOWS page, a list of articles related to the workflow module is displayed.

  • Request a Feature: To request the respond.io team for a feature. You will be directed to the Feature Request page of the respond.io website where you can request for a new feature or vote for an existing one.

  • Get Support: To talk to an expert. You will be directed to the Contact page of the respond.io website where you can provide your contact information and a member of our support team will get in touch with you to help you resolve your issue or address your concerns.

  • Book a Demo: To book a demo with our team. You will be directed to the Book a Demo page of the respond.io website where you can provide your contact information and a member of our team will get in touch with you to reserve a slot for the demo.

  • Business Academy: To view the Business Academy. You will be directed to the Business Academy page and attend courses that help you learn how to communicate better with your clients using messages.

Enabling/Disabling Resource Center

The Resource Center toggle is enabled by default. However, you can disable the button by selecting the Help icon on the side navigation menu and swiping the Resource Center toggle to the left. Similarly, you can swipe the toggle to the right to enable it.

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Accessing Help Center
Learn about how you can access the Help Center, search for items, view categories, and find required topics using the Search feature.
Accessing the Business Academy
Learn more about accessing the business academy
Booking a Demo
Learn how to book a demo with our experts
Getting Support
Learn how to request for the respond.io support team to get in touch with you
Reporting a Bug
Learn more about reporting bugs to the respond.io team.

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